1. Overview
Nusa Float Solution ("NusaFloat", "we", "us") respects your privacy. This policy explains what information we handle when you visit this website or contact us about a project, and how we use it. We collect as little personal data as we practically can — the website has no accounts, no comment sections, and no advertising trackers.
2. Information we collect
We handle two kinds of information:
- Information you share with us directly — your name, company, contact details, and project information you send via email, WhatsApp, or our social media channels.
- Technical information generated by visiting the website — standard server and hosting logs (IP address, browser type, pages visited) and aggregate performance metrics collected by our hosting provider.
3. How we use your information
We use the information you share solely to respond to your enquiry, prepare proposals, and deliver and support projects. Technical information is used only to keep the website secure, fast, and reliable. We do not sell personal data, and we do not use it for third-party advertising.
4. Sharing
We share information only with the service providers that operate this website on our behalf — our hosting platform and our content management system — and, where a project requires it, with partners involved in delivering your project. These providers process data under their own security and privacy commitments.
5. Retention
Correspondence about enquiries and projects is kept for as long as it is relevant to the business relationship, and afterwards as required for legal, tax, or warranty purposes. Hosting logs are retained by our providers for a limited period as part of normal operations.
6. Security
The website is served over HTTPS, and access to our content systems is restricted to authorised personnel. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the nature of the data we handle.
7. Your rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we have no continuing legal or contractual reason to keep it. Under Indonesia's Personal Data Protection Law (UU PDP), we will respond to such requests within a reasonable time.
8. Changes and contact
We may update this policy from time to time; the "last updated" date above reflects the current version. For any privacy question or request, contact info@nusafloat.com or reach us via the channels on our contact page.